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You know you need to work on your business plan. Do you work on your job descriptions?
You need to have training from day one that you bring someone new to your team so they know the whole structure of the business and how their role is important.
What happens to someone who no longer makes the business money?
They lose their job.
So if you work for others, make SURE you make your boss money and they know it. And if you are a boss, make SURE your people make you money and they know it.
Do each of your employees know exactly what they do that makes you money? Do you reward them when they make you money? Don’t you know that you get what you reward?
Do you remember the programmers from Kodak years ago? They were paid for finding and repairing bug in software. Sounds like a good incentive, right? Well, these were the same programmers who wrote the software. What do you think they did? Yeah, you guessed it. They wrote extra bugs into the software so they could then get paid for fixing it. Their original code gave them a raise on the back end.
Be sure you think the strategy through on how you structure incentives. Make sure that the employee’s best interests are completely aligned with you business goals. Otherwise, they may write bugs into the program so they can make money off you instead of meeting the needs of the customers.
It is my opinion that employees are protected well by the state and federal government. If they quit, they get unemployment. If they get fired, they are awarded someone from the state to defend their unlawful termination suit on the taxpayer’s dime. The biggest complaint I have about employees is their “entitlement” attitude. They feel like they are “owed” a job and don’t have to earn it. Don’t get me wrong, I have some tremendous employees and treat them very well. It is too bad I have to spend so much money defending why I let people go that I can’t reward them more often.
Actually, employees who quit are not supposed to receive unemployment. They have to be fired or downsized. The entitlement mentality is dangerous, though. How much talent has been wasted by people sitting around waiting for handouts when they could have gone out and made something great?